maramsenosy.store
Return Policy:
We do not allow returning part of the order on the spot.
However, if you are waiting for the courier, trying on items, and find that one piece doesn’t fit, please inform us immediately and receive the full order.
We will coordinate with the shipping company to send a courier (free of charge) to collect the unwanted item and deliver the refund.
Single Item Orders:
If your order contains only one item, please try it on in front of the courier. If it doesn’t fit, return it immediately with the courier. If the courier leaves and you decide to return it afterward, you will need to cover the return shipping cost.
Return Notice:
Returns must be reported within 24 hours of receiving the order.
A courier will be sent to collect the item and return it to our store for inspection.
Once we confirm it is in its original condition, the refund will be processed via Vodafone Cash or InstaPay.
Return in store
You can contact us and request a refund at the store within 5 days of receiving the order.